Terms and Conditions

Agreement

These Terms govern your use of Velobet Casino. By registering or using the Service you accept them and any referenced policies.

Eligibility

You must be 18+ and legally permitted to use online gambling services in your location. We may geo-block restricted regions.

Account

One personal account per user. Keep credentials confidential. We can suspend or close accounts that breach these Terms.

KYC/AML

We verify identity, address, and source of funds as required. You must supply accurate documents on request. We may suspend transactions until checks complete.

Deposits and withdrawals

Use payment methods in your name only. Processing times and limits vary by method and verification status. We may request additional checks before a payout. Fees, if any, are shown at the cashier.

Bonuses

Promotions have separate rules: min deposit, wagering, max bet, game contribution, exclusions, and expiry. Bonus abuse, hedging, or collusion is prohibited.

Responsible gaming

You can set limits, take time-outs, or self-exclude via Account or Support. We may apply safeguards at our discretion.

Fair use and prohibited conduct

No multi-accounting, chargebacks, cheating, chip-dumping, use of bots, VPN evasion of geo-blocks, or exploitation of bugs. We may void bonuses or bets placed in breach.

Inactive accounts

We may classify accounts as inactive after a defined period without login. Reasonable fees may apply where permitted by law, and balances remain withdrawable subject to verification.

Intellectual property

All trademarks, content, and software are owned by us or our licensors. You receive a limited licence to use the Service.

Liability

We provide the Service “as available.” We are not liable for outages, third-party failures, or indirect losses to the extent permitted by law.

Disputes

Contact Support first with transaction IDs and screenshots. If unresolved, we provide escalation instructions. Jurisdiction and governing law align with our licensing framework.

Changes

We may amend these Terms. Continued use after changes means acceptance. Material updates may be notified in-product or by email.

Contact

support@velobet.com for general issues. compliance@velobet.com for regulatory matters.